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Managing your RapNet account & profile
Managing your RapNet account & profile
How to log in and set up your account
26 articles in this collection
Written by
Philippa Corrick
Company RapNet profile
Display the RapNet Member Badge on your website
Written by
Philippa Corrick
Updated over a week ago
Set up your RapNet company profile
How to set up, edit or update your company profile, your account information, and Primary Account holder details
Written by
Philippa Corrick
Updated over a week ago
Manage your RapNet preferences, privacy, and permission settings
Set up your diamond price markups, size group preferences, your trading terms and address and check privacy settings
Written by
Philippa Corrick
Updated over a week ago
Personal RapNet profile
Set up your personal RapNet profile
How to set up, update or change your personal profile or email address
Written by
Philippa Corrick
Updated over a week ago
RapNet Notifications
Manage all your RapNet notifications by email, web and mobile, troubleshoot when not receiving notifications
Written by
Philippa Corrick
Updated over a week ago
Organize your team on RapNet
Manage your team's RapNet users
Add or remove users on your RapNet account, update user information and add a user's photo ID
Written by
Philippa Corrick
Updated over a week ago
Manage your RapNet team's access, permissions, and notifications
How to allow or remove additional user permissions and manage your team's notifications
Written by
Philippa Corrick
Updated over a week ago
Renew your membership
Renew your RapNet membership
How to renew your active or expired RapNet membership & payment options
Written by
Philippa Corrick
Updated over a week ago
Renew your Rapaport Price List membership
Help renewing price list membership before expiry, renew an expired membership, payment options and support for trouble renewing online
Written by
Philippa Corrick
Updated over a week ago
Login & Security
Set or change your RapNet password
How to set or change RapNet password
Written by
Philippa Corrick
Updated over a week ago
RapNet access for employees, programmers, or developers
Information about giving RapNet access to employees or programmers and password sharing
Written by
Philippa Corrick
Updated over a week ago
Protect yourself and trade safely on RapNet
Tips for avoiding email fraud, phishing scams and hackers
Written by
Philippa Corrick
Updated over a week ago
Privacy Settings
Block trade with other members
How to block another member from seeing your diamonds or block another member's diamonds from appearing in your search results
Written by
Philippa Corrick
Updated over a week ago
Permission to display your RapNet inventory on other member's websites
How to allow other members display your RapNet listed diamonds and/ jewelry on their retail website
Written by
Philippa Corrick
Updated over a week ago
Troubleshooting
Why can't I log in to RapNet?
Blocked or trouble logging in to RapNet? Follow these steps to troubleshoot the issue.
Written by
Philippa Corrick
Updated over a week ago
Not getting a password reset email!
Not receiving a password reset email
Written by
Philippa Corrick
Updated over a week ago
How do I close this close chat window?
Close chat window
Written by
Philippa Corrick
Updated over a week ago
Log in to EZ Calc failed. Please assist!
EZCalc login
Written by
Philippa Corrick
Updated over a week ago
Frequently Asked Questions
How many devices can log in to RapNet?
Login and RapNet usage, what to do if you are blocked from logging in to RapNet
Written by
Philippa Corrick
Updated over a week ago
Which web browsers does RapNet support?
Written by
Philippa Corrick
Updated over a week ago
Subscribe to the Daily Newsbrief and Tradewire
Written by
Philippa Corrick
Updated over a week ago
Can I remove the amount of diamonds I have listed from my company profile?
Written by
Philippa Corrick
Updated over a week ago
I am worried that someone is using my RapNet account, what should I do?
Written by
Philippa Corrick
Updated over a week ago
Can I login to the App if I am already logged on from my computer?
Written by
Philippa Corrick
Updated over a week ago
Do you have live chat on the mobile App?
Customer Support on the RapNet App
Written by
Philippa Corrick
Updated over a week ago
White screen on RapNet login
Dealing with white screen when logging into RapNet and enabling cookies on your web browser
Written by
Philippa Corrick
Updated over a week ago