Set up your RapNet Profile

How to set up, edit or update your company profile, your account information, and Primary Account holder details

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

It's important to set up your RapNet profile and ensure that all your company and personal information is always up to date.

Company & Personal Profile

Click on your profile > Profile > Update your Company Profile or your Personal Profile.

If you are the Primary Account holder, you will also be able to update the users on your account.

Update Account Information

  1. Go to your Company Profile > Upload your company logo.

  2. Update company information and description

  3. Fill in your Trading Terms (Primary Suppliers and Dealers only)

  4. Edit personal contact information and contact information for the Primary Account holder and additional users.  Updating your email address affects all RapNet notifications.

  5. Request feedback from RapNet members who you've traded with on RapNet.


  1. Only Primary Account holders can make changes to the account.

  2. All changes to your account go to your Account Manager for approval.  This can take a day or two.

  3. We require an updated business license before approving changes to your local office address. 

  4. We are unable to approve changes to your company name and country location.  Please be in touch with your Account Manager to help you with this.

  5. Please contact us to update the company name code which is the name appearing alongside your diamond listings. What is this? Learn more here

Update the RapNet Primary Contact

  • Only Primary Account holders have the ability to make changes to the account.

  • All changes to your account go to your Account Manager for approval. This can take a day or two.

RapNet Users

Click here to manage your team's access and permissions or update their profile. Read more here.

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