Trade Center

Trade safely, securely and efficiently on RapNet

14 articles in this collection
Written by Philippa Corrick and Jonny Katz

Getting Started

Introduction to the RapNet Trade Center

What is the RapNet Trade Center and how to use it.

Written by Philippa Corrick
Updated over a week ago

Navigate Trade Center

Manage diamond and jewelry trades within your team, negotiate with buyers/sellers, track trade changes and trade statuses and invoicing

Written by Philippa Corrick
Updated over a week ago

Sell on Trade Center

How to negotiate with a buyer, track changes, view trade status, close a deal and send an invoice in Trade Center

Written by Philippa Corrick
Updated over a week ago

Buy on Trade Center

How to negotiate with a seller, track changes, view trade status, close a deal and recieve an invoice in Trade Center

Written by Philippa Corrick
Updated over a week ago

Industry's standard payment terms and practices

Standard RapNet payment practices and advice before shipping goods or wiring payment

Written by Philippa Corrick
Updated over a week ago

Manage your trades

Working on a trade in Trade Center

Sending attachments or invoices, reassign trades to your team and tracking changes and status of the deal

Written by Philippa Corrick
Updated over a week ago

Managing trades in Trade Center

Active trades on Trade Center

Written by Philippa Corrick
Updated over a week ago

Negotiating multiple items in a single trade

How to negotiate a Trade Center deal with more than one item

Written by Philippa Corrick
Updated over a week ago

Notifications and Access Permissions

Trade Center Access

Managing additional user access to Trade Center and assigning trades to someone in your team

Written by Jonny Katz
Updated over a week ago

Trade Center Notifications

Notifications on web and email when there's new trading activity or new offer

Written by Jonny Katz
Updated over a week ago

Frequently Asked Questions

Expired or incomplete trades

Unresponsive buyers or sellers

Written by Philippa Corrick
Updated over a week ago

Archived and cancelled trades

How to find archived, inactive, cancelled, expired or deleted trades

Written by Philippa Corrick
Updated over a week ago

Why doesn't my new price on RapNet display in Trade Center as well?

Updating your diamond's price once a trade has started on Trade Center

Written by Philippa Corrick
Updated over a week ago

Troubleshooting

Problem viewing Trade Center messages

Unable to see messages in Trade Center

Written by Philippa Corrick
Updated over a week ago