We notify you immediately when you have a new trade on RapNet.
An email notification is sent to the Primary Account holder's email address
An instant message pops up on RapNet
The counter next to your profile indicates a new notification
Push notification on the RapNet App
Click here to activate emails and push notifications for new trades and read more about notifications here.
Click to read more:
RapNet does not send trade details via email. The email contains brief information about the new trade. Click Please click here to access Trade Center to go directly to the offer and securely trade in the RapNet Trade Center.
Instant message on RapNet
Counter next to your Profile
Click to see a breakdown of the unread trades
All communication regarding the actual diamond/jewelry and the related trade takes place inside the RapNet Trade Center
Go to Setting Preferences to confirm where your Trade Center notifications are being emailed and request email updates
If you are ever unsure of an email you have received with RapNet details on it, please contact your dedicated RapNet client manager or local office.
The Trade Center Article Collection