Your staff can search your website for a diamond or jewelry item on behalf of a client, and then send you an inquiry directly from the item page, the same way a customer would.
Select the item > Click Make an Inquiry
Fill in customer's contact information > Hit Send (detailed explanation here)
Read more about Instant Inventory notifications here
Click here to learn how to manage Instant Inventory inquiries on the Inquiries Tab
Sample Instant Inventory inquiry form