Learn how to upload, connect, manage, and optimize your jewelry images and videos on RapNet using the Jewelry Media Library. This guide covers upload options, connection methods, management tools, media standards, and best practices to ensure your jewelry displays attractively and professionally.

Jewelry Media Standards

Images must meet our required standards. Those not meeting these standards are rejected from the upload.

Jewelry Media Guidelines

Uploading high-quality media improves item visibility and buyer interest.

Image Requirements

Format: JPG, JPEG, PNG, GIF, or ZIP
Size: Minimum 1280 x 1280 pixels, Recommended: 1600 x 1600 pixels
Filenames: Use only Roman/Latin characters
Max Upload: 5 images per item

ZIP Uploads

Max file size: 500 MB
Images within ZIP must still meet file type and size requirements

Accepted Jewelry Videos

Only YouTube and Vimeo links are supported.

MP4 and other video files are not accepted
Add your video link directly to the Video URL field in your inventory upload or when editing a jewelry item

Uploading Jewelry Images to the Media Library

You can upload a maximum of 5 images per jewelry item.

To upload:

Go to RapNet's Media Library > Click Upload New Media.
Drag & drop or browse to upload:
- Individual image files
- A ZIP folder (max 500 MB)

Accepted image formats: JPG, JPEG, PNG, GIF, ZIP
Image size: Minimum 1280 x 1280 pixels (recommended: 1600 x 1600)

Images smaller than 1280x1280 will be rejected.
Larger images will be resized to 1280x1280.

Filenames:

Use Latin/Roman alphabet characters only.
Avoid special characters or non-English letters.

Auto-Connecting Images to Jewelry

Images automatically connect to jewelry if the image file name matches the jewelry’s stock number.

Example: Stock number: BR1000
Matching file names:
- BR1000.jpg (auto-connects one image)
- BR1000-1.jpg, BR1000-2.jpg, or BR1000_1.jpg, BR1000_2.jpg (auto-connects multiple images to the same item)

If image filenames do NOT match stock numbers, do one of the following:

In your inventory CSV file, use the Image File Name column to manually assign images.
List image filenames with the appropriate extension (.jpg, .png), separated by commas.

Manually Connect or Disconnect Jewelry Images

Use the Jewelry Media Library to connect or disconnect images from jewelry items:

To Connect Images

Go to Manage My Jewelry > Media Library.
Filter by Not Connected Media.
Select one or multiple images.
Click or Zoom In
Connect to Lot (single image) > Enter the stock number, confirm the item, and click Connect Media.

To Disconnect Images:

Filter by Connected Media.
Select image/s.
Click:
- Zoom in > Disconnect from Lot (single)
- Actions > Disconnect Selected from Lot (multiple)
Confirm disconnection.

Delete Images from the Media Library

Select image/s (Gallery or List view).
Click:
- Delete an individual file
- Actions > Delete Selected Media to remove multiple

Deleted images cannot be recovered.

Tools for Capturing High-Quality Jewelry Media

Need professional-quality images and videos?

RapNet recommends using the GemLightbox – a plug-and-play lightbox designed for jewelry photography.

Capture studio-quality photos and 360° videos with your smartphone
RapNet members get a free GemSparkle with the purchase of the GemLightbox Elite Kit - Click here for your exclusive offer