To attract more attention from buyers, we encourage you to upload images and a video for each listed diamond.

Read on to learn more about our diamond media guidelines, or jump to a section using these links:


Diamond Image Guidelines

  1. There is no limit to the number of images you can upload per diamond.

  2. Image Formats: PNG or JPG, GIF.

  3. Image Size: Maximum 10 MB, including zip files.

  4. Image Filenames should be saved as one word and in Latin/Roman alphabet letters, otherwise, they will not upload to RapNet.

  5. Image Links: We accept image links starting in HTTPS and ending in JPG or PNG. These images or links display images on the diamond item page.

  6. External Image Links: Diamonds uploaded with external image URL’s:

    • Do not display on diamond item pages and Instant Inventory.

    • Will display on the item page under a section called 'Media URLs. Clicking on a thumbnail will link the buyer to the external link in a new tab.

  1. Diamond item page displaying diamond image uploaded in jpg or png format.

  2. Diamond item page displaying image linked to an external website.


Diamond Video Guidelines

  • We only accept secure links formatted with "HTTPS". Links beginning with "HTTP" are not secure and will not display on the item page. Even for Vision360 videos, please ensure the link starts with HTTPS://

  • Whitelisted Video Providers: Only RapNet's whitelisted diamond videos display on diamond item pages and Instant Inventory.

    • They appear as a video thumbnail in the item page’s media section.

    • Click here for a list of RapNet approved diamond video providers

  • Diamond Videos that are not on our list of whitelisted diamond video providers:

    • Do not display on diamond item pages or Instant Inventory.

    • Will display on the item page under a section called 'Media URL.

    • Clicking on a thumbnail will link the buyer to the external link in a new tab

  • Click here for a complete list of whitelisted diamond video providers on RapNet.

Example:

  1. Diamond item page displaying a RapLab video.

  2. Diamond item page displaying a video from a whitelisted provider.

  3. Diamond item page displaying a video from a non-whitelisted diamond video provider.


RapNet approved diamond video providers

We display the videos from these approved video providers on diamond search results and item pages:

If you are hosting your own videos and would like them displayed on RapNet, please contact help@diamonds.net and we will include your video URL in our accepted list.


Related Articles:

Did this answer your question?