This article explains how to find buy requests that match your inventory, reply to them, and manage your buy request responses.

Read on to find out how, or jump to a section with these links:


Use Buy Requests to sell more diamonds

Watch this video for a quick run thru or continue reading below for step-by-step guidance.


There are 3 ways to find buy requests matching your inventory:

  1. Go to the All Buy Requests page and respond to any buy request.

    1. RapNet tags buy requests which:

      • Match your inventory

      • You have already responded to

    2. You can respond to buy requests even if your inventory does not exactly match your RapNet listed inventory by sending a message.

  2. RapNet Notifications: Click and go to a specific buy request matching your inventory.

  3. Receive a RapNet email and/push notification when your inventory matches active buy requests. Click on the View Notifications button to go to the buy request.

    1. The buy request seller default notification is off.

    2. To receive email and/push notifications once a day, click here and turn on your Notification Settings.


Respond to a Buy Requests

  1. Respond to the Buy Request. Either:

    1. Hover over a buy request row > click the respond arrow icon

    2. Click on a buy request > Click Respond

  2. Suggest specific diamonds or message buyer

    1. If your inventory matches this buy request, the diamond(s) will appear below the request.

      1. Filter and/ select inventory

      2. Click Send Response

    2. Send the buyer one of your RapNet Lists

      1. Choose a List

      2. Select one of your RapNet Lists > Send Response

    3. If you do not have inventory listed on RapNet but would like to respond to the buyer anyway, just type a chat message.

  3. See which buy requests you responded to

    1. Filter for buy requests you have responded to

    2. RapNet tags buy requests you have responded to and the date you responded.

Notes:

  • Once a diamond is suggested, it disappears from your list of diamonds you can suggest.

  • You can contact the buyer multiple times for the same buy request and update your initial reply.

  • If the buy request is anonymous, you can’t see the name of the buyer company until it's converted into a trade on Trade Center.


Chat about a Buy Request

When you respond to a buy request with a message, a chat opens up.

  • You'll see your 5 latest chats on your homepage, similar to all other chats.

  • The buyer sees your response and you can continue chatting about the Buy Request using Chat.

  • When selecting a buy request chat, it will indicate the chat is from a Buy Request > click > chat is routed to the Buy Request page > respond from there.

Note:

  • A chat that has been initiated on a buy request and saved is not editable - you cannot update the message that was sent in the original response.

  • You can view the chat and continue to chat by pressing the chat icon

Watch this short video to learn how to chat.


Manage your Buy Request Responses

Go to All Buy Requests page where you can filter for

  1. Buy requests you have already responded to

  2. Buy requests matching your inventory

  3. Buy request data such as price or diamond specifics


Related Articles:

RapNet Lists

Manage all notifications

Buy Requests on the App

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