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Viewing & Understanding Diamond Details and Media

Viewing & Understanding Diamond Details and Media

How to explore diamond pages, view media, and analyze key information on RapNet.

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

Diamond Item Page

Every diamond on RapNet (except matched pairs) has its own item page with full details and tools to help you evaluate, share, and act on a listing.

Here you can see

  1. View full diamond info: Specs, grading report (if available), seller details, and rating.

  2. See media: Sellers can upload unlimited images and one video.

    External media links show under “Media URLs.” Learn more


Diamond Item Page Actions

  1. Share the listing:

    • Internally via RapNet Chat

    • Externally via email, Facebook, or by copying a link

  2. Use quick tools:

    • Contact Seller to trade via the RapNet Trade Center

    • Copy Lot # for easy sharing on Chat

    • Add notes

    • Access the diamond calculator

  3. Check price & availability: Includes location and calculator widget

  4. View supplier info:

    • Click the name to see their RapNet profile

    • If you’re the listing supplier, your contact info will appear here


Diamond Information Request: Request Link

If key details (e.g., Media, BGM, Shade, Milky, Inclusions) are missing:

  1. Click the Request link.

  2. Fill out the Diamond Information Request form.

  3. Click Request—the seller will be notified to update the listing.


Viewing Diamond Media on RapNet

RapNet displays diamond images and videos directly in the search results and on the diamond item page, using a media carousel that supports auto-play 360° videos.

What Kind of Media Can I See?

  • Images and Videos: Sellers can upload up to 5 images and 5 videos per diamond listing.

  • 360° Videos: If available, these appear in the carousel and begin playing when you hover your mouse over the thumbnail.

  • Pop-up View: Click any media to enlarge it in a pop-up window for better viewing.

We only extract videos from web pages that show the diamond video. If the page includes other diamond information or listings, the video will not display automatically.


External Media Links

Some sellers provide a direct link to their own external website showcasing the diamond.

  • A link icon will appear next to the diamond.

  • You can view this either in the expanded row from search results or directly on the diamond item page.


Tips for Sellers: Make Sure Your Media Shows

  • Images: Upload .jpg or .png files to your RapNet Media Library. For bulk uploads, we recommend using FTP. [Click here for a media upload guide].

  • Videos: Make sure your video URL links to a standalone video page. If your video doesn’t show, contact RapNet support — we’ll review the link and add it for you if it qualifies.


More Diamond Pricing Tools

Visit the RapNet Diamond Pricing Tools page to learn more ways to make diamond pricing easier for you and your customers.


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