Watch this video or continue reading below to learn how to set or change your RapNet password.

Note: You cannot update your username/User ID

  1. Go to the RapNet login page: https://trade.rapnet.com

  2.  Click on Forgot Password?

  3. Enter the same email address you registered with us when you joined RapNet and click Send Email.

  4. We will send you a reset password email. Click on the link Set my password.

  5. Type in your new password and confirm the password.

    • Your new password must meet these requirements:

      1. Minimum 8 characters long

      2. Include 3 out of these 4 characters:

      3. Lower case letters (a-z)

      4. Upper case letters (A-Z)

      5. Numbers (0-9)

      6. Special characters (@#$%&*

  6. Click the blue button.

  7. Log in to RapNet:

    1. Username: this is the usually your account number or a variation of your account number.  If you are not sure, please call your RapNet Account Manager.

    2. Password: the password that you just set.

NOTE:

  • The password reset email comes from Rapaport Customer Service: service@diamonds.net>

  • If you do not see the email in your inbox, please make sure to check your Junk and Spam folders.

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