Security & Account Management
Guide to logging in & setting up your account securely
By Philippa1 author27 articles
Reset your RapNet passwordHow to set or change RapNet password
RapNet & Multi-Factor AuthenticationWhat is multi-factor authentication, why it's good for you, and how to set it up on RapNet
Enabling & Setting up Multi-Factor AuthenticationHow to enable and set up MFA on your RapNet account
RapNet Access for Employees, and /or DevelopersHow to provide RapNet access to employees or programmers and password sharing
Trade Safely on RapNetTips for avoiding email fraud, phishing scams and hackers
Company RapNet Profile
Set up and manage your company profile on RapNet
Set up your RapNet ProfileHow to set up, edit or update your company profile, your account information, and Primary Account holder details
RapNet Preferences, Privacy, & Permission SettingsSet up and manage your diamond price markups, size group preferences, your trading terms and address and check privacy settings
Display the RapNet Member Badge on your website
Manage your Team on RapNet
Set up and manage your RapNet users, control who can access which features
Manage your RapNet Team's UsersAdd or remove users on your RapNet account, update user information and add a user's photo ID
Manage Your Team's Access on RapNetSet up your team on RapNet, manage their permissions and notifications
Block Trade with Specific MembersHow to block another member from seeing your diamonds or block another member's diamonds from appearing in your search results
Permissions: Allow members to display your RapNet listings on their websiteHow to give permission to other members to showcase your RapNet inventory on their retail websites.
How many devices can log in to RapNet?Login and RapNet usage, what to do if you are blocked from logging in to RapNet
Which web browsers does RapNet support?
Subscribe to Rapaport's Daily NewsBrief and TradeWireFree Rapaport Digital Subscriptions
Can I remove the number of diamonds listed on my company profile?
I am worried that someone is using my RapNet account, what should I do?
Can I login to the App if I'm already logged on from my computer?
Is there live chat on the Mobile App?Customer Support on the RapNet App
White Screen on RapNet loginDealing with whitescreen when logging into RapNet and enabling cookies on your web browser