Invoicing
Invoicing depends on whether you pay monthly or yearly for your Rapaport/RapNet subscription. We’ll cover each one below and what you can expect to see on your invoice.
Pay monthly subscriptions (RapNet only)
If you pay monthly for your RapNet subscription, we will charge your card each month, a couple of days before your renewal date.
You'll receive a receipt that includes your core plan and any add-ons you've added to your plan.
Log in to your Rapaport Account and go to your Plans and Purchase page.
Review your current plan(s), add any additional packages if needed, and complete the renewal process.
Pay yearly subscriptions
If you pay yearly for your Rapaport or RapNet subscription, you’ll receive an email reminder with a payment link before your renewal date.
Auto- renew accounts are also emailed in advance of their renewal date, and are charged automatically a couple of days later.
You'll receive a receipt that includes your core plan and any add-ons you've added to your plan.
Payments
Your invoice should be paid using a credit card.
Updates to Your Credit Card or Plan
Log in to your Rapaport/RapNet account and navigate to your Plans & Purchase Page
FAQs
If I'm on an annual plan, can I add more users or change plans?
Yes - head over to Manage Plans on the Plans & Purchase Page
Can I update my Credit Card online?
Yes - log in and go to Billing & Payment, where you can add/remove credit cards, as well as add a billing contact.
Where can I download invoices/receipts of payment?
Go to Billing & Payment -> Payment History
Why is my renewal amount different?
If your renewal or invoice amount differs from what you previously paid, it reflects changes to RapNet or Rapaport pricing. For account-specific pricing questions, please get in touch with our team.
Note: Invoicing and payment plan options are only available through the RapNet web platform. To view your renewal invoice or select a payment plan, you must log in to RapNet via the web (not the mobile app). Once logged in, you can access your renewal bill and available payment options.
If your renewal or invoice amount differs from what you previously paid, it reflects changes to RapNet or Rapaport pricing. For account-specific pricing questions, please contact our team.
Payment Questions or Need Help?
Visit the RapNet Support page, chat with us, or call your local office.