All Collections
Selling Diamonds on RapNet
Diamond Upload Troubleshooting
My diamond is showing an old GIA grading report!
My diamond is showing an old GIA grading report!

What to do when RapNet displays your diamond with an old grading report

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

This usually happens when you have previously uploaded a copy of the (old) GIA report and connected it to your diamond.

This prevents the newer GIA report from connecting.

Here's the fix:

  1. Go to RapNet > Manage My Diamonds > Certificates tab

  2. Select the certificate that's connected to the diamond > click "delete" or "disconnect".

Did this answer your question?