The Leads page manages all your diamond and jewelry inquiries coming from items you have shared on Facebook or Social Media.

The page has 4 components

1. The customer’s name and email address

2. The item which the customer is interested in

3. The item’s price listed on RapNet and the total price you shared with the lead

4. The inquiry date

Click on an inquiry to add the customer to My Contacts, Open the item page or Contact the RapNet seller in Trade Center.

  1. Add to my Contacts adds the new customer to My Contacts where all the customer’s information is pre-populated, and a new event in the customer’s timeline logs the inquiry information
  2. Open Item Page to view detailed information about the item which interests the customer
  3. Contact Seller: if you are not the owner of the diamond/jewelry item, here’s where you contact the item’s owner and open a trade in Trade Center

Related Articles

How do I get to the Leads page?

What are My Contacts?

How do I track and manage inquiries from Facebook or links I’ve shared on social media?

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