The Leads Page manages all your diamond and jewelry inquiries coming from items you have posted on Facebook or shares via Social Media.

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Finding your new Leads

  1. Notification: RapNet sends you a notification when a new lead sends in an Inquiry form from items shared on Facebook or social media

  2. Leads Page: You can view all your customer inquiries coming from Shared Item pages, under the Leads tab in the People section.

Click on notification to open the Leads page

The Leads Page

The page has 4 components

1. The customer’s name and email address

2. The item which the customer is interested in

3. The item’s price listed on RapNet and the total price you shared with the lead

4. The inquiry date

Click on an inquiry to

  • Add the customer to My Contacts

  • Open the item page

  • Contact the RapNet seller in Trade Center

  1. Add to my Contacts adds the new customer to My Contacts where all the customer’s information is pre-populated, and a new event in the customer’s timeline logs the inquiry information

  2. Open Item Page to view detailed information about the item which interests the customer

  3. Contact Seller: if you are not the owner of the diamond/jewelry item, here’s where you contact the item’s owner and open a trade in Trade Center

The Leads Page for interest in multiple jewelry items

Use the arrows to click and cycle through each catalog item and seller information

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