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The Leads Page

Navigate the Leads Page to track and manage inquiries from Facebook or social media shares

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

The Leads Page manages all your diamond and jewelry inquiries coming from items you shared on Facebook or social media.

This page covers these topics; click on a topic to read more.

The Leads Page

The page has 4 components

1. The customer’s name and email address

2. The item which the customer is interested in

3. The item’s price listed on RapNet and the total price you shared with the lead

4. The inquiry date

Actions on the leads page

  1. Add to my Contacts adds the new customer to My Contacts where all the customer’s information is pre-populated, and a new event in the customer’s timeline logs the inquiry information

  2. Open Item Page to view detailed information about the item which interests the customer

  3. Contact Seller: if you are not the owner of the diamond/jewelry item, here’s where you contact the item’s owner and open a trade in Trade Center

Leads for multiple jewelry items

Use the arrows to click and cycle through each catalog item and seller information

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