The Leads Page manages all your diamond and jewelry inquiries coming from items you shared on Facebook or social media.
This page covers these topics; click on a topic to read more.
The Leads Page
The page has 4 components
1. The customer’s name and email address
2. The item which the customer is interested in
3. The item’s price listed on RapNet and the total price you shared with the lead
4. The inquiry date
Actions on the leads page
Add to my Contacts adds the new customer to My Contacts where all the customer’s information is pre-populated, and a new event in the customer’s timeline logs the inquiry information
Open Item Page to view detailed information about the item which interests the customer
Contact Seller: if you are not the owner of the diamond/jewelry item, here’s where you contact the item’s owner and open a trade in Trade Center
Leads for multiple jewelry items
Use the arrows to click and cycle through each catalog item and seller information