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Receive shared items on RapNet Chat
Receive shared items on RapNet Chat

How to view item pages received on chat and available actions on the chat recipient's item page

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

When you share an item with another member, the item appears in their chat conversation with you.

  • Click on the item to view the item page

  • Click on the company name to view the seller's profile in the member directory

Chat Recipient's Item Page

  1. Copy Lot # button to share items via Chat 

  2. Basic diamond data, include option to track diamond

  3. A detailed view of the diamond or jewelry information including an image of the item, if the image is uploaded directly to RapNet

  4. A detailed view of the diamond or jewelry information. Diamond item page include a link to Grading Report if available 

  5. Action buttons: 
    a. Contact Seller to initiate a trade in Trade Center 
    b. Share buttons for sharing your items with RapNet members and externally with non RapNet members
    i. On social media via Facebook directly or as a link which you can copy                           and paste everywhere
    ii. Externally with your customers who are not RapNet members via email
    iii. Internally with other RapNet members through RapNet Chat   

  6. Supplier Information: Location, contact person and phone number
    a. Click on the RapNet supplier’s name to link to the RapNet supplier’s profile page
    b. If you are the RapNet supplier, then your contact information appears here

  7. Calculator widget  

  8. Notes: Ability to add, edit or delete a note on a specific item.
    These notes are on the item level carry over into the notes on their search results table.

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