The Instant Inventory Inquires page

Managing diamond and jewelry inquiries coming from the Instant Inventory widget

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

The Instant Inventory Inquires page

The page has 4 components

  1. The lead source and status
    - The customer’s name and email address
    - The item which the customer is interested in
    - The item’s price listed on RapNet and the total price you listed on your website
    - The inquiry date

  2. Customer Details and inquiry. Click Add to my Contacts adds the new customer to My Contacts where all the customer’s information is pre-populated, and a new event in the customer’s timeline logs the inquiry information

  3. Item Details and Price. Click Open Item Page provides detailed information about the item which interests the customer

  4. Seller Details. Click Contact Seller to start trading in Trade Center

Related Article:
What are My Contacts?

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