RapNet Chat gives you the ability to communicate directly with other members or with a group of members, making your diamond and jewelry trades simpler, easier and more efficient.

Member to member chat also opens when responding to buy requests or sharing diamond and jewelry items.

Read on to find out how, or jump to a section with these links:

Top RapNet Chat features

  • Create up to 10 group chats & get read/unread message receipts

  • Preview the latest 5 chat conversation from the top menu bar and instantly respond from any page (web only)

  • Archive a chat and find it in the archived chats section 

  • Rename or close a group chat  

  • Share diamonds and jewelry and send attachments of up to 25 MB & find all shared media in a separate section within the chat  

  • Translate messages to your preferred language

  • Chat in the Buy Request Screen: Click here & here to read more!

RapNet Chat works on both the app and desktop and are synced, allowing seamless transitions between your smartphone and the office.


  • Chats are kept for 6 months and are removed after 6 months of inactivity on that chat. You will not be able to retrieve them after that time and you cannot export them either.

  • You cannot delete messages after you've sent them

Find chat on the web

Start Chatting on the web

Start a Group Chat on the Web

Find Chat on the App

Start a Chat on the App

Start a Group Chat on the App

Related Article:

Managing Chats

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