Our system updates new diamond data immediately. Updates to existing diamond inventory are updated once a day.

This means that if you upload a diamond inventory file, and the diamond information has not changed, then we do not update the diamond right away. The 'last update' date will probably be displayed on RapNet until the the daily sync.

We advise checking back the next day to check 'last update' date has been updated and report to your RapNet Account Manager if the 'last update' date does not change.

Did this answer your question?