FTP (File Transfer Protocol) is a safe way of transferring image files from your computer directly to another computer.

Using RapNet’s FTP, you can easily upload diamond or jewelry images to the RapNet Media Library.

Read on to find out how, or jump to a section using these links:

This video also explains exactly how to use this feature.


RapNet FTP Upload Requirements

Before uploading images using FTP, you need the following:

  1. A folder with diamond or jewelry images: Save the image folder to the computer where the Key File and FTP Client are saved.

    • Acceptable image file types: JPG, PNG, and Gifs

    • Image Filenames: In English and one word only.

  2. An FTP Client:

    1. This is the communication program used to transfer your data. It needs to be installed on your computer or server.

    2. We recommend using FileZilla.

  3. The Key File:

    1. This is a text file that contains an encryption\license key. It allows your computer to transfer data/images safely to RapNet.

    2. Download the Key File from here.

Download FTP Client

  1. Click here to download FileZilla > Select ‘Standard FTP’ > Download

  2. Open file > Run > select "anyone who uses the computer"

  3. Complete installation

Download Key File

  1. Go to RapNet FTP Setup > click & download the File Key. A text file opens up on your computer, titled 'ssh key'

  2. Save the SSH Key File on the same computer or server that you are going to download & run the FTP client.


Step 1: FTP Setup

Once you have downloaded the FTP client and Key File, you are ready to set up the connection to RapNet's FTP service.

  1. Open FileZilla > File > Site Manager

  2. Click the New Site button. A New Site folder appears.

  3. Name your new site "RapNet". Your new site is created.

  4. Go to the right-hand panel > select the General tab

  5. Modify the following:

    1. Protocol: Select SFTP-SSH from the drop-down menu

    2. Host: Copy and paste: ftp.rapaport.com

  6. Logon Type: Select the Key file from the drop-down menu

  7. User: Copy and paste your RapNet username from RapNet’s FTP preferences settings (this is usually your Rapaport Account Number)

  8. Key File: Browse and select the SSH Key File you downloaded.

    • IMPORTANT: If you do not see your key file, make sure you select ‘all files’ when browsing

  9. Connect > Check the box that asks you to always trust this host > click OK.


Understanding the FTP Dashboard

  • The FTP connection is now active with 5 window panes

  • The left-hand side is your computer

  • The right-hand side is your RapNet Media Library

  1. FTP connection status

  2. Your computer: Browse to find your image folder

  3. Image files inside your selected image folder

  4. FTP Remote Site (RapNet Media Library):

    1. This is the RapNet site where your image files will be transferred to

    2. Choose diamonds to upload images to the Diamond Image Media Library or jewelry to upload images to the Jewelry Image Media Library

  5. FTP filename: Images that have been transferred to your selected Media Library appear here.


Step 2: Transfer Images via FTP

  1. In the top right window pane (4), click on your account number > expand diamond or jewelry folder > expand images folder [use + icon to open and close folders]

  2. Go to the local site (2) > browse and select your image folder from your computer

  3. Select the image folder or individual images (3) > drag & drop across to the FTP files site. (5)

  4. FTP connection status should show ‘successful’ (1) > go to the Diamond Image Media Library or Jewelry Image Media Library to see your uploaded images.

Once setup is finished, you can always open FileZilla and use the RapNet shortcut button to open the connection.


Add more images in your Media Library via FTP

  1. Make sure you have selected the correct images folder in the Remote Site (4)

  2. Go to the local site (2) > browse and select your image folder from your computer

  3. Select all images > Right Click > Upload

  4. If some of the images are already inside your Media Library, do the following

    1. Actions > Overwrite

    2. Check 'Always use this action'

    3. Check 'Apply only to uploads'


Advanced Tip:

To save bandwidth and not overwrite images, go to the Transfer tab in the Menu bar.

  1. Select Default File Exist Action

  2. Uploads: Choose Overwrite File If Size Differs from the drop-down menu > OK.


Related Articles:

Overview of the RapNet Media Library

Diamond Media Guidelines

Preparing images ready for upload

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