FTP (File Transfer Protocol ) is a simple, secure, and reliable method designed to transfer large amounts of data or multiple files from one computer to another. It's also faster than other methods such as uploading data or media files via a website.
Using RapNet's FTP means that you can now upload your diamond and jewelry inventory and media, faster and more efficiently.
This video also explains exactly how to set up your FTP using FileZilla.
RapNet FTP Upload Requirements
Before uploading images using FTP, you need the following:
A CSV diamond or jewelry inventory file, or folder with diamond or jewelry images:
Save the inventory file or image folders to the computer where the Key File and FTP Client are saved.
Acceptable image file types: JPG, PNG, and Gifs
Image Filenames: In English and one word only.
An FTP Client:
This is the communication program used to transfer your data. It needs to be installed on your computer or server.
We recommend using FileZilla.
An FTP Password: Generate a username and password to connect lots and upload media
Download FTP Client
Click here to download FileZilla > Select ‘Standard FTP’ > Download
Open file > Run > select "anyone who uses the computer"
FTP Password or Key File
FTP Password: Go to RapNet FTP Setup > click "Generate Password" > Copy the password.
Step 1: FTP Setup & Connection
Once you have downloaded the FTP client and you have either your FTP Password or Key File, you are ready to set up the connection to RapNet's FTP service.
Open FileZilla > File > Site Manager
Click the New Site button. A New Site folder appears.
Name your new site "RapNet". Your new site is created.
Go to the right-hand panel > select the General tab
Modify the following:
Protocol: Select SFTP-SSH from the drop-down menu
Host: Copy and paste: ftp.rapaport.com
Connect using either an FTP Password
Logon Type: Select Normal from the drop-down menu
User: Copy and paste your RapNet username from RapNet’s FTP upload settings (this is usually your Rapaport Account Number)
Password: Paste the password you generated.
Connect > Check the box that asks you to always trust this host > click OK.
Understanding the FTP Dashboard
The FTP connection is now active with 5 window panes
The left-hand side is your computer
The right-hand side is your RapNet Media Library
FTP connection status
Your computer: Browse to find your image folder
Inventory or Image files inside your selected image folder
FTP Remote Site (RapNet Media Library): This is the RapNet site where your inventory or image files will be transferred to
FTP filename: Inventory or images that were uploaded to your RapNet Account appear here.
Step 2: Transfer Inventory or Images via FTP
In the top right window pane (4), double-click on your account number and double-click on either the diamond or jewelry folder: [use the + icon to open]
To upload diamond inventory: choose diamonds > lots
To upload diamond Images: choose diamonds > images
To upload jewelry Inventory: choose jewelry > lots
To upload jewelry Images: choose jewelry > images
Go to the local site (2) > browse and select your inventory or image folder from your computer
Select the inventory file, image folder, or individual images (3) > drag & drop across to the FTP files site. (5)
FTP connection status should show ‘successful’ (1) > go to RapNet and check your uploads:
Important Notes for FTP Diamond Inventory Uploads
When uploading diamonds, you can choose to either: Replace All or Add and Update
Replace All: Lots not included in the upload file are removed from RapNet.
Add and Update: New lots are added, existing lots are updated and lots that are not included in the upload file are untouched.
On FTP, the "Replace All" and "Add & Update" setting is based on the inventory filename:
Add & Update: Your filename should contain the word “update”. For example: mystock_update.csv / stockupdate.csv / update12_stock.csv)
Replace All: Your filename does not contain the word “update” (e.g. mystock.csv)
Important Notes for FTP Jewelry Inventory Uploads
You cannot fix column headers or field values when uploading jewelry lots using FTP.
If a field name is incorrect, the entire jewelry file will not upload. Your inventory file will go into an FTP "error" folder - see the screenshot below.
We recommend uploading jewelry for the first time via RapNet and not FTP. That way you can map all field names for future FTP uploads.
Refer to this Help Article for support.
If the inventory file contains missing or invalid jewelry values, the valid jewelry items will upload successfully and the jewelry with missing or invalid values will be suppressed.
We provide you with a jewelry error file so that you can see your errors and how to correct values.
You can find the jewelry error file in the FTP "error" folder - see the screenshot below.
Click here to learn how to understand and fix your invalid jewelry lots & the jewelry error file.
Adding more Inventory or Images using FTP
Make sure you have selected the correct images folder in the Remote Site (4)
Go to the local site (2) > browse and select your image folder from your computer
Select all images > Right Click > Upload
If some of the images are already inside your Media Library, do the following
To save bandwidth and not overwrite images, go to the Transfer tab in the Menu bar.
Select Default File Exist Action
Uploads: Choose Overwrite File If Size Differs from the drop-down menu > OK.