My Contacts is a central place where you can quickly and efficiently manage all your diamond and jewelry business contacts, trading and personal interactions.
You can store an unlimited amount of contacts and your contacts can include both RapNet members and non-RapNet members /individuals.
Watch these videos or continue reading below
Within each contact, you can:
View shared item history
Log interactions
Schedule appointments
Set tasks and reminders
Add personal notes
Tag contacts into groups, according to your company’s personal preferences
Each activity, reminder and appointment is entered into this contact’s timeline and we email you a reminder when an activity or task is due.
Note:
The My Contacts database on RapNet is encrypted
The list of contacts on your account are account based, not member based. Therefore, all RapNet users in your company, who have access to this section of RapNet, can view your entire Contacts List. Read this article to learn more about managing your team's RapNet permissions.
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Find My Contacts
Go to People > MY CONTACTS tab to view all your contacts.
My Contacts Page
Add new contacts to the current contacts list with important information such as name and phone number. A contact can be either a RN member or an external contact.
View all current contacts and filter them by name or follow up date.
Search using the free search field by entering the customer’s first or last name
Add new contact
The RapNet icon flags up contacts associated with a RapNet account
Click here to access your Contacts Page and start managing all of your contacts in one place so that communication and trading becomes is seamless, efficient and more productive.
My Contacts on the App
My Contacts also syncs seamlessly on the App
Watch this video to learn how to add and manage contacts using the RapNet App