This article shows you how to set or change your RapNet password.
You cannot update your username/User ID

  1. Go to the RapNet login page:
  2.  Click on Forgot Password?

3. Enter the same email address you registered with us when you joined RapNet and click Send Email

4. We will send you a reset password email.  Click on the link Set my password

5.  Type in your new password and confirm the password.


  • Your password must be least 8 characters long
  • Include 3 out of these 4 characters in your password:  
  • Lower case letters (a-z)
  • Upper case letters (A-Z)
  • Numbers (0-9)
  • Special characters (@#$%&*)

6.  Click the blue button

7.  Log in to RapNet

  • Username: this is the usually your account number or a variation of your account number.  If you are not sure, please call your RapNet Account Manager
  • Password: the password that you just set.

8. Login 


  • The password reset email comes from Rapaport Customer Service:>
  • If you do not see the email in your inbox, please make sure to check your Junk and Spam folders.

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