1. First check your junk/spam.

  2. If there is no email in your junk/spam, then it’s likely that the email has been quarantined.

This is not the same as junk/spam.

  • For security, Email providers often use a spam service to blacklist certain email from entering your inbox.

  • These emails get quarantined and they don’t even reach your spam or junk box.

  • You will need to check with your email provider that our emails are not being blocked from entering your email account and request them to white list these domains: diamonds.net, rapaport.com and rapnet.com

If you are still having trouble, please contact us via our support page.

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