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Manage Buy Requests on the App

For buyers and sellers: How to post, respond to, edit, and manage Buy Requests

Philippa Corrick avatar
Written by Philippa Corrick
Updated this week

Post a Buy Request

  1. Tap ➕ in the Buy Request tab

  2. Choose type:

    • Public – Visible to all members with company info

    • Private – Only you see it, but you still get notifications

    • Anonymous – Visible, but the company is hidden

  3. Set:

    • Notification preference (None / Immediately / Daily)

    • Expiry (max 2 weeks)

  4. Fill diamond specs (Shape, Color, Clarity, Location)

  5. Tap Add Buy Request

Tip: Avoid broad requests, or you won’t get auto-matches.


Manage Responses to Your Buy Requests

  • View seller responses, diamonds, or messages

  • Filter to see only Buy Requests with responses

  • Respond Tabs:

    • Responses: View by seller with chat

    • Matches: View matching diamonds, with source icon:

      • R = auto-matched by RapNet

      • Arrow = seller response

      • Search icon = you found it

  • Tap next to a diamond to:

    • Message Seller

    • Add to List

    • View Diamond Page

    • Reject

Select multiple to take bulk actions


Edit or Renew a Buy Request

  1. Go to the My Requests tab

  2. Tap next to the Buy Request

  3. Tap Edit or Renew

  4. Make changes > Tap Save


Respond to Buy Requests (Sellers)

  1. Tap a matching Buy Request from All Requests

  2. Use the My Listings tab to:

    • Filter and select diamonds

    • Tap Add Selected

  3. Add a message > Tap Send Response

  4. To chat only, tap Add Response and write a message

Update a response anytime:

  • Open the Buy Request > Tap your response

  • Add more diamonds or update the chat


Track Responses You’ve Made

  • Filter All Requests > Select Responded Buy Requests

  • Tap a Buy Request to:

    • View your past responses

    • See the offered diamonds

    • Continue chatting

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