RapNet diamond listings must be updated once a week otherwise they expire and no longer appear in the search results.
We will send you a reminder email the day before your diamonds expire with a link to your listings on RapNet.
Diamond listings that are not replaced, updated, or refreshed every 7 days are suspended whereupon buyers no longer see those diamonds in their search results.
Please delete diamonds that are sold as soon as possible.
Read on to find out how, or jump to a section using these links:
Update your diamond listings
If there are no changes to your inventory, go to Manage My Diamonds > click ‘update’. This refreshes them for another week.
If there are changes to your inventory:
Update your inventory file: open your diamond inventory file > edit the file > re-upload to RapNet.
If you do not have an inventory file, you can either:
Update listings one by one: Go to your listings on the app or RapNet website:
Go to Manage My Diamonds > filter and find the diamond you want to edit
Hover over the diamond row > click the edit button > edit and save or delete
Export your diamonds into a CSV file, edit and re-upload:
Go to Manage My Diamonds > Click Export > Export All
Your diamond listings export to CSV
Edit the file > Re-upload to RapNet
Edit a single diamond listing
Go to Manage My Diamonds > hover over the row and click on the pencil
Edit the diamond's details.
Click Save Lot to save the changes.
Delete a diamond listing
Go to Manage My Diamonds > select a diamond