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Report an incorrect listing on the Web or App
Report an incorrect listing on the Web or App

How to report an incorrect listing on the Web or App

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

If you notice a diamond listing is displaying incorrect information, you can flag it to notify us of the error via the App or the Web.

Once the problem has been submitted, our support team will investigate the issue and work with the supplier to correct the listing.

Report an incorrect listing via the Web

  1. Click More

  2. Report incorrect listing > fill out the form explaining why the diamond is incorrectly listed

  3. Fill out the form explaining what is wrong with the diamond listing and click Send


Report an incorrect listing via the App

  1. Click More

  2. Report incorrect listing > fill out the form explaining why the diamond is incorrectly listed

  3. Fill out the form explaining what is wrong with the diamond listing and click Send

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