Diamond & Jewelry Inquiries
How customers contact you about diamonds or jewelry listed on your website and their order confirmation
Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

We advise you to include a contact form so customers can reach you when they are interested in a diamond or jewelry item.

  • Members customizing their retail site using our API: Talk to your web developer about including a contact form on your diamond or jewelry item page.

  • Members using the Instant Inventory Widget:

1. Customers search, find and clicks on a diamond/jewelry item

2. Customer Clicks Make an Inquiry

3. Customer fills out a form with their contact details

4. RapNet notifies you about the inquiry, and emails the customer an order confirmation letting them know that their order was received and is being processed.

5. Manage the customer via the Instant Inventory Inquiries page. Read more here

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