Once you've posted items on Facebook or shared it by email or social media, interested buyers or new leads click on your link or post and get to external item page containing the item description.

The page also includes an inquiry form so they can email your their contact information.

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Leads and inquiries for a diamond or jewelry item shared on Facebook or on social media

  1. Customer fills out inquiry form

Sample Diamond Item Page with Inquiry form - customer fills out the form


Sample Jewelry Item Page with Inquiry form - customer fills out the form


2. RapNet member receives New Lead Notification

3. Click on the New Lead notification > view new lead in the Leads page

Read this article to learn how to navigate and manage your Leads Page.


Leads and Inquiries for a diamond or jewelry item shared by email

Once you've emailed an item to a customer, they receive an email containing a URL link, active for 48 hours

  • The email comes from the email address which is listed on the RapNet account and not from RapNet itself

  • The customer click on View Item link which opens as a pop-up item page

  • The page has item and sender information plus 2 action buttons:
    - I like this item
    - Send me something else

  • Both buttons disappear from the item page when the customer clicks one of the buttons

  • RapNet emails when a non-RapNet member opens, likes or doesn’t want an item. Read more here

  • You can also view the status in the Items Shared screen


Sample of emailed Diamond Item Page with Like/Dislike buttons

  1. Item description data, certificate and media on the item page

  2. Action buttons:
    a. I like this item if they are interested in the item
    b. Show me something else

  3. Sender’s contact information


Leads and enquiries generated by sharing multiple jewelry items

Leads and Inquiries for jewelry catalog shared on Facebook or on Social Media

  1. Customer fills out inquiry form

2. RapNet member receives New Lead Notification

3. Click on the New Lead notification > view new lead in the Leads page

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