It's important to set up your RapNet profile and ensure that all your company and personal information is always up to date.

Read on to learn how, or jump to a section with these links:


My Profile

Go to My Account & Settings -> My Profile to update your account information.


Update Account Information

  1. Upload your company logo.

  2. Update company information.

  3. Describe your company.

  4. Fill in your Trading Terms.

  5. Edit personal contact information and contact information for the Primary Account holder and additional users.  Updating your email address affects all RapNet notifications.

Note:

  1. Only Primary Account holders have the ability to make changes to the account 

  2. All changes to your account go to your Account Manager for approval.  This can take a day or two.

  3. We require an updated business license before approving changes to your local office address. 

  4. We are unable to approve changes to your company name and country location.  Please be in touch with your Account Manager to help you with this.

  5. Please contact us to update the company name code which is the name appearing alongside your diamond listings. What is this? Learn more here


Update the RapNet Primary contact person

NOTE:

  • Only Primary Account holders have the ability to make changes to the account.

  • All changes to your account go to your Account Manager for approval. This can take a day or two.


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