RapNet

It's important to set up your RapNet profile and ensure that all your company and personal information is always up to date.

Read on to learn how, or jump to a section with these links:

<a href="#update-account-information">Account Information</a>

<a href="#update-the-rapnet-primary-contact-person">Primary Account Holder details</a>

- <a href="#h_2987b88cf1">My Profile</a>
- <a href="#update-account-information">Account Information</a>
- <a href="#update-the-rapnet-primary-contact-person">Primary Account Holder details</a>

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Go to My Account &amp; Settings -&gt; My Profile to update your account information.

Update company information and description 

Fill in your Trading Terms (Primary Suppliers and Dealers only)

Edit personal contact information and contact information for the Primary Account holder and additional users. &nbsp;Updating your email address affects all RapNet notifications.

Request feedback from RapNet members who you've traded with on RapNet.

1. Upload your company logo.
2. Update company information and description 
3. Fill in your Trading Terms (Primary Suppliers and Dealers only)
4. Edit personal contact information and contact information for the Primary Account holder and additional users. &nbsp;Updating your email address affects all RapNet notifications.
5. Request feedback from RapNet members who you've traded with on RapNet.


Only Primary Account holders have the ability to make changes to the account

All changes to your account go to your Account Manager for approval. &nbsp;This can take a day or two.

We require an updated business license before approving changes to your local office address.&nbsp;

We are unable to approve changes to your company name and country location. &nbsp;Please be in touch with your Account Manager to help you with this.

Please contact us to update the company name code which is the name appearing alongside your diamond listings. What is this? Learn more <a href="https://help.rapnet.com/en/articles/5310674-my-company-name-is-not-showing-up-next-to-my-diamond-listings">here</a>

1. Only Primary Account holders have the ability to make changes to the account 
2. All changes to your account go to your Account Manager for approval.  This can take a day or two.
3. We require an updated business license before approving changes to your local office address. 
4. We are unable to approve changes to your company name and country location.  Please be in touch with your Account Manager to help you with this.
5. Please contact us to update the company name code which is the name appearing alongside your diamond listings. What is this? Learn more <a href="https://help.rapnet.com/en/articles/5310674-my-company-name-is-not-showing-up-next-to-my-diamond-listings">here</a>

Update the RapNet Primary contact person

Only Primary Account holders have the ability to make changes to the account.

All changes to your account go to your Account Manager for approval.  This can take a day or two. 

- Only Primary Account holders have the ability to make changes to the account.
- All changes to your account go to your Account Manager for approval. This can take a day or two.

<a href="https://help.rapnet.com/en/articles/2982555-how-do-i-change-my-rapnet-password">How do I change my RapNet password?</a>

<a href="https://help.rapnet.com/en/articles/2982432-how-do-i-add-an-additional-member-to-my-account">How do I add or remove an additional member to my account?</a>

- <a href="https://help.rapnet.com/en/articles/2982555-how-do-i-change-my-rapnet-password">How do I change my RapNet password?</a> 
- <a href="https://help.rapnet.com/en/articles/2982432-how-do-i-add-an-additional-member-to-my-account">How do I add or remove an additional member to my account?</a>

How to set up, edit or update your company profile, your account information, and Primary Account holder details

My Profile

Update Account Information

Update the RapNet Primary contact person