If you’re not receiving the Rapaport Price List, the cause is usually email filtering or blocking that prevents the message from reaching your inbox.
The Price List is sent from: rapaportpricelist@diamonds.net.
Work through the steps below.
Check the basics first
Confirm you’re using the correct email address linked to your RapNet account
Check your spam or junk folder
If the email is there, move it to your inbox and mark it as “Not Spam.”
This tells your email system that Rapaport emails are safe and should be delivered to your inbox in the future.
If nothing shows up
If the email isn’t in your inbox or spam folder, it’s likely being stopped earlier.
Ask your IT team or email provider to:
Check if emails are being quarantined or blocked
Confirm that messages from Rapaport are allowed through your system
Whitelist Rapaport emails
Have your IT team allow the following:
Domains:
diamonds.net
rapaport.com
rapnet.com
Sender address: rapaportpricelist@diamonds.net
You can also add this address to your contacts or safe sender list.
This ensures future Price List emails are accepted and not blocked or filtered.
If your company filters by domain or IP
Some systems are stricter and require manual allow-listing.
In that case, your IT team may also need to:
Allow all emails from: @diamonds.net and rapaport.com
Whitelist Rapaport sending IP ranges
IP ranges:
54.174.60.0/23
143.244.80.0/20
18.208.124.128/25
54.174.53.128/30
158.247.16.0/20
54.174.59.0/24
54.174.63.0/24
3.93.157.0/24
54.174.52.0/24
139.180.17.0/24
54.174.57.0/24
54.174.63.212
158.247.25.99
Help your inbox recognize future emails
Email systems learn from behavior:
Open and click links in Rapaport emails you receive
Add Rapaport senders to your contacts
Over time, this reduces the chance of emails being filtered again.
Still not receiving the Price List?
If you’ve gone through the steps above and nothing’s changed, contact us so we can check your email delivery and subscription status.