If your computer settings are set to non-USA, you may get all diamond data grouped into one cell when exporting from RapNet to XL or CSV.
Example:
To fix this, you will need to check 2 settings
Excel/CSV format settings :
Computer Settings:
Go to your Control Panel > Region > Formats
Select "Additional Settings"
The decimal Symbol is set to a . (a period)
Digit Grouping Symbol is set to , (a comma)
The list separator is set to , (a comma)
Mac Users
Open Numbers > File > Advanced
Change region to the United States or the United Kingdom