Frequently Asked Questions for RapNet's BuyNow New Feature
How Do I get Started using BuyNow?
How Do I get Started using BuyNow?
If you’re a RapNet member with full compliance you can start using the BuyNow Feature by clicking on BuyNow Diamonds, search for the diamond you want and click add to your cart.
Is RapNet BuyNow available for all RapNet members?
Is RapNet BuyNow available for all RapNet members?
Initially, BuyNow will be available to:
* Rapnet Buyers from the USA and Israel
* Rapnet Sellers from India
We are planning to expand this service to additional countries soon.
Are all diamonds on RapNet available for BuyNow?
Are all diamonds on RapNet available for BuyNow?
No
How much does the BuyNow service cost?
How much does the BuyNow service cost?
In most cases the cost is the advertised cost plus shipping costs. In certain situations where negotiations have occurred between buyer and seller additional costs may apply.
How are Negotiations Handled?
How are Negotiations Handled?
Buyers can negotiate with suppliers directly for a final price before moving ahead with the BuyNow service.
Can you use BuyNow without a RapNet Subscription
Can you use BuyNow without a RapNet Subscription
No, BuyNow is currently available to all levels of RapNet subscriptions
Is there a minimum order value?
Is there a minimum order value?
No, there is no minimum order value.
Do you accept returns?
Do you accept returns?
Not at the moment.
How do you check the quality of diamonds?
How do you check the quality of diamonds?
Our in-house gemologist verifies that the diamond matches its GIA certificates and grading report and fulfills any other reasonable quality control requirements you may have. Additionally we check any personal QC our customers specify in their order.
Can I put stones on hold?
Can I put stones on hold?
No.
When do I get my invoice?
When do I get my invoice?
We will email you the invoice once the supplier confirms the stone is available.
What about payment?
What about payment?
We accept wire payments in USD to the bank detailed on the invoice.
How long are delivery times?
How long are delivery times?
You can choose between Express (7-10 days) or Standard delivery (up to 14 days).
How often does Rapaport Ship Diamonds?
How often does Rapaport Ship Diamonds?
Currently we ship diamonds from India once a week, arriving in New York on Monday Morning.
Can I track my order?
Can I track my order?
We update you on your order status through RapNet Trade Center.
[Full Recording] BuyNow Breakdown Webinar
Watch the full recording of our BuyNow Breakdown Webinar for a deep dive into BuyNow and a step-by-step walk-through showing you how to buy diamonds with BuyNow easily. For specific topics, see below for a list of timestamps.
Skip around to specific parts of our webinar:
How BuyNow brings global diamonds to your doorstep quickly and with minimal effort [4:21]
The way to avoid the time-consuming effort of payment, shipping, QC, and compliance [6:13]
The time and money-saving benefits of consolidated shipping and payment [7:05]
Walk-through of how easy it is to source with BuyNow [12:53]
Question and Answers [16:24]