There are a few reasons why the RapNet XL Add-on is not downloading.

  1. Minimal System Requirements for RapNet XL are:
    - Microsoft Excel 2010 and higher
    - Windows 8 and higher
  2. Apple Mac and Open Office are not supported
  3. RapNet XL add-on does not work on free or student versions of XL
  4. RapNet XL add-on is not included in RapNet Light planĀ 

If you've managed to download RapNet XL but it won't install, you might need to run the add-in as Administrator.

Download RapNet XL but do not run the add-on

  1. Go to your downloads, locate RapNet XL > Right Click
  2. Select Run as administrator > RapNet XL will run and install

If an Administrator pop up appears, contact your internal Admin for them to give you permission to download RapNet XL.

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