Once you've shared an item on social media, interested buyers or new leads click on your link or post and get to external item page containing the item description.
Here they can make an inquiry and email their contact information to you.

RapNet sends you an email and notification you about the new Lead’s inquiry

Email: Click on See Item on RapNet to view item page

Notification: Click on the New Lead notification to view in the Leads page

Leads Page: Here you can manage your inquiry by adding the customer to My Contacts, opening the item page or Contacting the RapNet seller in Trade Center

Select a lead by clicking on their name

  1. Add to my Contacts adds the new customer to My Contacts where all the customer’s information is pre-populated, and a new event in the customer’s timeline logs the inquiry information
  2. Open Item Page to view detailed information about the item which interests the customer
  3. Contact Seller: if you are not the owner of the diamond/jewelry item, here’s where you contact the item’s owner and open a trade in Trade Center

Related Articles:

How do I share a diamond or jewelry item on social media?

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