The Inquiries page manages all your diamond and jewelry inquiries coming from the widget and transforms them into leads.

Here you can click on an inquiry and add the customer to My Contacts, open the item page or contact the RapNet seller in Trade Center.

Click here to watch how to use your Inquiries page to Generate Leads

The page has 4 components

  1. The lead source and status
  • The customer’s name and email address
  • The item which the customer is interested in
  • The item’s price listed on RapNet and the total price you listed on your website
  • The inquiry date

2. Customer Details and inquiry. Click Add to my Contacts adds the new customer to My Contacts where all the customer’s information is pre-populated, and a new event in the customer’s timeline logs the inquiry information

3. Item Details and Price. Click Open Item Page provides detailed information about the item which interests the customer

4. Seller Details. Click Contact Seller to start trading in Trade Center

Related Articles:
What are My Contacts?

Where can I find My Contacts?

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