Please check your video format.

  1. Item pages only display RapLab, Vision 360, Mydiamondsearch.com, Bijandiamonds.com and Amipi videos
  2. Videos uploaded by other allowed video providers are only displayed in the usual media section on RapNet search results table. (Approved vendors are Diacam, Sarine, Cutwise, 360DiamondView, Maharonoff)
  3. Videos uploaded by non-approved vendors can only be viewed outside RapNet via link
  4. We only accept secure links formatted with "https". ( https:// ) Links beginning with "http" are not secure and will not display on the item page. Even if your video is a Vision360, please check the link starts with "https"
  5. We only display clean video pages. If the video page contains information other than just the diamond video, it will not play
  6. We do not accept MP4 videos

Related Article:

RapNet's Diamond Image and Video Services

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