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Introduction to Sharing Items on Social Media
Introduction to Sharing Items on Social Media

Share diamonds and jewelry items on the web and app via RapNet Chat, email, Facebook and social media

Philippa Corrick avatar
Written by Philippa Corrick
Updated over a week ago

Effortlessly share diamond and jewelry items through RapNet's buttons with your customers. Send items via email, link, or post on Facebook to target specific customers easily.

When interest is expressed, add them to your RapNet contacts. Send more items, create follow-ups, and schedule meetings to enhance sales opportunities.

  • For sharing with RapNet members via Chat, read more here.

  • For non-RapNet members, share items via email, link, or Facebook post.

Track and manage shared items with non-RapNet members using the Items Shared Page.


RapNet Share Buttons

These Share buttons are on every diamond and jewelry item page except for matched pairs of diamonds.

Click to email non-RapNet members or share seamlessly through RapNet Chat.

  • Generate a link with a click and share it via text, WeChat, WhatsApp, Skype, and other platforms, or across social media.

  • Click to effortlessly post an item on your Facebook page.


Understanding the Sharing Process

  • You can hide or add price markup before sharing on Facebook or with non-RapNet members.

  • When emailing items to non-RapNet members:

    • The customer receives an email from the RapNet member's listed email address

    • The email contains a live URL link for 48 hours.

  • Shared items via link or Facebook are live for 7 days.

  • Item pages from links or Facebook include an inquiry form.

  • Email-shared pages have 'Like' or 'Send me something else' buttons.

  • Customer actions notify you on RapNet and via email; set up notifications here.

  • You can review/deactivate shared links on the Items Shared page.

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