The Share buttons give you the ability to offer current customers new diamond and jewelry items and the power to generate new leads and customers.

These are the Share buttons

The Share button allows all RapNet members to share diamonds and jewelry:

  • Directly via external email to customers who are not RapNet members
  • Directly onto your Facebook page
  • Via a link which which you can copy and paste on any social media platform
  • Internally with other RapNet members through RapNet Chat 

Note: The Share buttons appear on every diamond and jewelry item page except for matched pairs of diamonds.

You can also :

  • View which items you shared externally with non RapNet members and social media .  All shared items are on a special Shared Items screen 
  • View which items you shared with other RapNet members inside the Chat conversation with the RapNet member

More on sharing via Social Media:

  • You have the option to add a markup before sharing an item directly on Facebook or pasted anywhere as a link, or remove the price altogether 
  • Links shared on social media links are available for 7 days after creation
  • RapNet members can deactivate an active share link on the Shared Items page
  • Leads/ Customers who are interested in a shared item:
  • Can click on your post and get to an external item page where they can:
  • View the item information 
  • Make an inquiry and provide contact information allowing you to follow up with them
  • The RapNet member who shared the item receives an email notification whenever a lead/customer makes an inquiry into a shared item

More on sharing with non-RapNet members:

  • You have the option to add a markup before sending an item to non-RapNet members or remove the price altogether 
  • When you share items with non-RapNet members, they receive an email from the email address listed on your RapNet account. The email does not come from RapNet itself.
  • Share Item emails contains a dedicated share URL link which expires 48 hours after creation
  • RapNet members can deactivate an active share URL link before the 48 hours expire
  • Clicking on the URL link leads the item page where the customer is able to send you a response (Liked item/Disliked item) and our system will notify you.

Related Articles:
How do I share a diamond or jewelry item on social media?
How do I post a diamond or jewelry item on my Facebook page?
How do I share a diamond or jewelry item with RapNet members?
How do I share a diamond or jewelry item externally with a non RapNet member?
How do I share a diamond or jewelry item with RapNet members?
Can I share items on RapNet Chat?
Another RapNet member shared an item with me. What should I do?
What happens after I’ve shared an item externally with a non RapNet member?   

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