Track Items Shared with RapNet members

Go to RapNet Chat > search and find the member you shared the item with members.


Track Items Shared with Non-RapNet members

Your Items Shared page shows items shared directly via email with non- RapNet members and items shared on social media.

Watch this video to see how to track all the items you've shared with your contacts or continue reading below.


The Items Shared Page

Go to People > ITEMS SHARED tab to view a table summarizing all your shared items.

Shared items columns include

  1. Item shared (lot number): Active links are in blue.  Click to view the diamond item page inside RapNet
  2. Item description 
  3. Shared Markup Price
  4. Date shared
  5. Link Expiry Date: Links emailed to external non RapNet members expire after 48 hours, after which time date is replaced with will be ‘expired’ 
  6. Shared with: Name of the contact that the item was shared with
  7. Status: Indicates if share link was Not Opened / Opened / Customer liked this item / Customer disliked this item
  8. Views: See how many people have viewed an item you have shared

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