Leads and Inquiries for Items shared by email

Once you've emailed an item to a customer, they receive an email containing a URL link, active for 48 hours

• The email comes from the email address which is listed on the RapNet account and not from RapNet itself
• The customer click on View Item link which opens as a pop-up item page
• The page has item and sender information plus 2 action buttons:
  - I like this item
  - Send me something else
• Both buttons disappear from the item page when the customer clicks one of the buttons
• RapNet emails when a non-RapNet member opens, likes or doesn’t want an item. Read more here
• You can also view the status in the Items Shared screen

Sample of emailed Diamond Item Page with Like/Dislike buttons

1. Item description data, certificate and media on the item page
2. Action buttons:
   a.  I like this item if they are interested in the item
   b. Show me something else
3. Sender’s contact information