RapNet is committed to maintaining a safe and secure trading network.
- Our policy allows 1 user per login, with a maximum of 3 web and 2 mobile devices. This helps reduce misrepresentation on RapNet and help secure a safer trading platform for all registered members.
***If you are blocked from logging in or you are using a new mobile device, please contact your Account Manager***
NOTE: In order for us to assist you, we are required to verify that you are the account holder
Before joining RapNet, all members undergo vetting and reference checks to ensure they are legitimate members of the trade. Our industry has also experienced some issues of fraud and misrepresentation.
If you have shared your password either within your office or, with friends/colleagues outside your office, they might receive a message saying they cannot log in to RapNet due to an excessive number of devices accessing your account.
Refer to this article regarding employees needing access to RapNet.
If you would like to add additional members to your account, make any changes to your Rapaport account or have any questions regarding devices accessing your RapNet account, please do not hesitate to contact your dedicated client manager or local customer service team. Or click here for guidance on how to add additional members to your account.